POS HELP DESK TECHNICIAN

Responsibilities:

POS helpdesk technician will be responsible for answering incoming support calls (95% phone, 5% other methods) and providing efficient, strong customer support. You must be teacher, technician, and record keeper while handling multiple tasks in a high-paced and pressurized environment.

Required Skills:

• Must be experienced in Help Desk telephone support
• Ability to troubleshoot and resolve PC and related problems
• Ability to work both independently and in a team
• Strong written & communication skills a must
• Must be available to work evenings and weekends
• Must be willing to travel nationally

Additional skills:

• Experience with POS systems (Fujitsu/ICL or STS coalition) a plus
• Experience coordinating/implementing new POS systems and upgrades is helpful

Generous Compensation Package Includes: Health, Dental and 401k. We Maintain A Casual Work Environment.

Visit our website at www.kligerweiss.com

Email your resume to jobs@kligerweiss.com

Keywords: Help Desk, Customer service, retail, technical support